Terms of Service
Last updated:
In plain language: Use the service lawfully and keep your account secure. You own the content the engine produces for you — and you are fully responsible for what you generate and publish with it. AI output can be wrong; review it before it goes out. Subscriptions renew until you cancel. We provide the service "as is" within the limits below.
*These Terms are a binding agreement, not legal advice, and do not override mandatory rights you may have under the law of your own country or state.*
Contents
- The service
- Eligibility & your account
- AI-generated content & ownership
- Your responsibility for what you publish
- Acceptable use
- Prohibited conduct
- Your liability & indemnification
- Third-party platforms & AI providers
- Subscriptions & billing
- Pricing changes
- Intellectual property & takedowns
- Disclaimers
- Limitation of liability
- Termination
- Governing law
- Changes to these terms
- Contact
1. The service
PulseCraft is an AI social media automation platform that discovers content, writes platform-native posts, and publishes across networks. Features vary by plan. You are interacting with automated AI systems that generate text and media probabilistically — output is a draft for your review, not a finished or verified work product.
2. Eligibility & your account
You must be of legal age to form a binding contract and have authority to accept these Terms for yourself or the organisation you represent. You are responsible for your account, your team's access, and the AI keys and platform credentials you connect — including all activity under them. Keep your credentials secure and notify us promptly of any unauthorised use.
3. AI-generated content & ownership
You own the content the engine generates for you, subject to the rights of any third-party material you supply or connect. Because AI output is generated from a model, it may not be unique to you, may resemble output produced for other users, and may not be eligible for copyright protection in some jurisdictions. We claim no ownership of your inputs or your generated content beyond the limited licence needed to operate the service for you.
4. Your responsibility for what you publish
You are the publisher of record for everything you generate, schedule, or post through PulseCraft. AI output is probabilistic and may be inaccurate, biased, outdated, or infringing — you must review and verify every item before it is published. You are responsible for ensuring your content is lawful, accurate, non-infringing, and compliant with the rules of every platform you publish to.
5. Acceptable use
You may use PulseCraft only for lawful purposes and in compliance with these Terms, all applicable laws and regulations, the policies of the social platforms you target, and the terms of any AI provider whose models you use. You may not use the service to evade, disable, or interfere with any platform's rules, rate limits, safety systems, or our own.
6. Prohibited conduct
You must not use PulseCraft — or content generated with it — to do, attempt, or enable any of the following. This list is illustrative, not exhaustive:
- Illegal activity. Generate, schedule, or publish content that is unlawful, promotes illegal acts, or facilitates any crime, anywhere your content is created, distributed, or received.
- Harm to people. Create or disseminate content intended or likely to harm, harass, bully, threaten, intimidate, stalk, defame, or endanger any person or group; incite violence or self-harm; or sexually exploit or endanger minors.
- Hate & discrimination. Attack or demean people on the basis of race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, age, or any other protected characteristic.
- Deceptive synthetic media. Produce non-consensual deepfakes or synthetic media of real people, impersonate real individuals or organisations, or create non-consensual intimate imagery (NCII). Such content may be unlawful under the U.S. TAKE IT DOWN Act (2025), U.S. state laws, and comparable laws in the UK, EU, and Australia.
- Fraud & manipulation. Generate scams, phishing, fraudulent or misleading claims, spam, or coordinated inauthentic behaviour, or content designed to manipulate elections, voters, or public opinion through deception.
- Misrepresentation of AI. Misrepresent AI-generated content as human-made where disclosure is legally required, or remove or alter provenance or AI-disclosure metadata in violation of applicable law or platform policy.
- Infringement. Infringe any copyright, trademark, privacy, publicity, or other right, or upload third-party personal data without a lawful basis and any required consent.
- Abuse of the platform. Distribute malware, attempt to reverse-engineer, extract, or replicate our models or systems, or circumvent security, access controls, or plan limits.
The person who generates and/or publishes content using PulseCraft is solely and fully responsible and liable for that content and its consequences, including any legal, regulatory, financial, or reputational liability arising from it. We provide tools; we do not author, endorse, or assume responsibility for the content you create with them. We may suspend or terminate accounts that breach this section, and may remove content or report unlawful activity where required by law.
7. Your liability & indemnification
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless PulseCraft and its operators, employees, and partners from and against any claims, damages, losses, liabilities, fines, and expenses (including reasonable legal fees) arising out of or related to: (a) the content you generate, schedule, or publish; (b) your use of the service; (c) your violation of these Terms or of any law or third-party right; or (d) your violation of any platform or AI-provider policy.
8. Third-party platforms & AI providers
PulseCraft connects to third-party social platforms (via their native APIs) and to AI providers whose models generate your content. Your use of those services is also governed by their terms and policies, and they may change or restrict access independently of us. You are responsible for maintaining your own platform and AI provider accounts, credentials, and compliance. We are not responsible for the acts, omissions, availability, or policy decisions of third parties.
9. Subscriptions & billing
Plans (Free, Starter, Professional, Enterprise) are billed per the cycle you choose. Billing cycles of 1, 3, 6, or 12 months may be offered; longer cycles may carry a better rate. Subscriptions renew automatically until cancelled, and you authorise us to charge your payment method on each renewal. AI usage is metered as credits per your plan. Failure to pay may result in suspension. Refunds follow the refund policy.
10. Pricing changes
We may change prices or plan inclusions with reasonable advance notice. Changes take effect on your next renewal; your current price applies for the remainder of the term you have already paid for.
11. Intellectual property & takedowns
The PulseCraft platform, software, branding, and documentation are our intellectual property and are licensed, not sold, to you for use under these Terms. If you believe content generated or published through the service infringes your rights, contact us at the address below with enough detail to identify the material, and we will respond as required by applicable law.
12. Disclaimers
The service is provided "as is" and "as available," without warranties of any kind, express or implied, to the maximum extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that AI output will be accurate, complete, lawful, non-infringing, or fit for your purpose — you are responsible for review before publishing.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability for any claim arising out of or relating to the service is limited to the fees you paid us for the service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Termination
You may cancel anytime from your subscription settings. We may suspend or terminate your access for breach of these Terms, for unlawful or prohibited use, or as required by law. On termination, you may export your content for a reasonable period before deletion, except where retention is required by law or prohibited by it.
15. Governing law
These Terms are governed by the laws of the jurisdiction stated on your invoice or order, without regard to conflict-of-laws rules, and disputes are subject to the courts of that jurisdiction — except where mandatory consumer-protection law in your country or state gives you rights that cannot be waived.
16. Changes to these terms
We may update these Terms as the service and the law evolve. We will post the updated version here with a new "Last updated" date and, for material changes, provide reasonable notice by email or in-app. Your continued use after the effective date constitutes acceptance.